Life At TPAY

A career in TPAY does not only bring you
massive experience, but it comes with exclusive benefits

MEDICAL INSURANCE
Mobile Allowances
Special discounts
Social insurance
Transportation
Flexible Hours
Casual Wear
Competitive Salary
Sunday Treat
On-site doctors
Life Insurance
Play Hard

Join Us

Current Vacancies

Job Description:
• Book Travel arrangements.
• Cover reception desk.
• Arranges meetings by scheduling appropriate meeting times, booking rooms.
• Maintains stick lists and orders office supplies as needed.
• Organizing, arranging and coordinating meetings.
• Develop and maintain filing system.
• Receiving incoming courier packages and prepare outgoing.
• Assist with administrative overflow and special projects from other departments as needed.

Qualifications:
• Holds Bachelor’s degree.
• Minimum 3 years of relevant experience.
• Strong PC skills including proficiency in Microsoft Office (Excel, Word & Power point).
• Strong organizational and communication skills, ability to prioritize and multitask.
• Fluency English Language (Written & Spoken).

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
•Prepare monthly closing entries.
•Responsible for fixed assets registration and all related activities (entries, depreciation, etc..)
•Handling AR cycle “invoices, revenue recognition, collection follow up”.
•Handling AP cycle “cost recognition, managing merchant settlement”.
•Compute withholding tax application.

Qualifications:
•Bachelor’s degree in accounting is a must.
•1+ years of related experience.
•Excellent MS Office skills particularly strong capabilities in MS Excel.
•Knowledge of Microsoft Dynamic GP is a plus.
•Ability to work independently or within a team.

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly and effectively to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior, senior and lead customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
• Developing the team skills and performance.
• Building and updating a knowledge base to be used as a checklist for client inquiries and troubleshooting.

Qualifications:
• Bachelor of Computer Science or Engineering is preferable.
• 5+ years of related experience.
• Creating processes and SLA.

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Set up new users’ accounts and profiles and deal with password issues using O365
• Prioritize tasks and can manage many open cases at one time
• Perform other tasks as assigned

Qualifications:
• 1+ years of related experience
• Hard Worker
• Have good knowledge of firewall specially FortiGate
• Have good knowledge of O365

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
The ideal candidate will be responsible of creating long-term, trusting relationships with our customers. Leading a team of Technical Operations Account Managers who are required to oversee a portfolio of assigned customers.
• Responsible of the implementation/auditing of the delivery process throughout the production pipeline.
• Manage live configuration management & approval process with stockholders.
• Interact daily with assigned accounts to insure full partner satisfaction and liaise internally for pending actions.
• Report different ongoing integration projects status to TPAY management and plan effectively for monthly targets.
• Serves as mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing services.
• Facilitate & streamline the work between all the different units related to service delivery.
• Managing a wide range of services across all MENA region operators and North Africa.
• Improving operational management systems, processes and best practices that guarantee organizational well-being.
• Managing day-to-day activities, analyzing statistics, reading and writing reports.
• Reviewing business plans against actual results and to determine reasons for any deviations.
• Increase the effectiveness and efficiency of Support Services (Sales, IT and Support), through improvements to each function as well as coordination and communication between support and business functions.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Building and maintaining strong, long-lasting customer relationships.
• Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities.
• Assist with challenging client requests or issue escalations as needed.
• High, efficient, professional complaint management skills with prompt actions.
• Ability to effectively communicate with all levels of the organization.
• Leadership and organizational skills needed.

Qualifications:
• Bachelor’s degree in computer science or computer engineering.
• Minimum of 10 years of professional experience.
• Self-directed, energetic, intellectually curious.
• Superior analytical and problem-solving skills.
• Effective verbal and written communication skills.
• Team player who is comfortable working in a dynamic, entrepreneurial environment.
• Willingness to simultaneously work on multiple projects, serving multiple constituent.
• Excellent knowledge in MS office; Excel and PowerPoint

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
• Responsible of managing overall sales activities, sourcing leads and turning them to clients reaching sales quota, developing new business opportunities and maintaining customer satisfaction with TPAY Merchants.
• Strategic Consultation: Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Guidance to merchants as they craft and execute on a comprehensive, regional payments strategy.
• Relationship Management: Establishes productive, professional relationships with key personnel at one’s merchants and leverages those relationships to drive the best possible merchant experience.
• Coordinates with other department and manage the execution of, any internal project pertaining to merchants.
• Collaboration: Works with individuals and teams across the organization to ensure the best possible merchant experience and to develop his/herself and his/her colleagues professionally.
• Feedback: Serves as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
• Portfolio Growth: By focusing on meeting merchant needs, meets strategic and financial targets for assigned merchant accounts. Continually reevaluates his/her success using strategic account plans, internal reporting, and merchant feedback.

Qualifications:
• Bachelor of Computer Science or Engineering is preferable
• Background Banking or telecommunication is a must.
• 2 + years of experience in a professional setting in the Payment industry or Telecom with the skills and polish to prove it. (Explicit experience in account management or a related field of practice is a significant plus.)
• Soft Skills: Excellent command of communication, negotiation and presentation skills
• Motivation: Inspired by the potential for innovation in the payments space, and passionate in his/her drive to push boundaries and create values.
• Flexibility: Previous exposure to environments rich in uncertainty and a resulting track record of successfully dealing with ambiguity.
• Communication: Exceptional interpersonal skills and the ability to develop strong working relationships at all levels of management, both inside and outside of TPAY.
• Regional Perspective: Ability to interfacing seamlessly with a global, multicultural team (excellent collaboration skills, culturally sensitive, adjusts his or her communication style to audiences).
• Results Oriented: Proven record of high performance managing complex initiatives to achieve outstanding results.
• An intuitive understanding of the importance of data in understanding trends, providing actionable insights, and tracking the success of those initiatives.
• Leadership: Proven experience leading by example (exhibiting integrity, enthusiasm, and commitment) and fostering collaboration throughout organizations.

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
The ideal candidate will be responsible for Designing, executing, assessing, and troubleshooting software programs and applications which include: configuring, analyzing, designing, coding, developing, unit testing and documenting software specifications throughout the project life cycle. This responsibility will extend to contributing in the estimates of the project, the quality and timeliness of the deliverables and the project’s compliance to the organizational processes and standards.

Qualifications:
• Bachelor of Science, preferably Computer Science.
• 2-5 years of .Net development experience.
• C#, ASP.Net, MVC, Web APIs, WCF.
• SQL.
• Git.
• Web Services and REST.
• Design patterns and practices (like SOLD, CQRS,TDD, and DDD).
• Product agile development is a plus.
• Angular/ReactJs is a plus.
• Unit Tests is a plus.

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
• Designing, executing, assessing, and troubleshooting software programs and applications which include:
• Configuring, analyzing, designing, coding, developing, unit testing and documenting software specifications throughout the project life cycle.
• This responsibility will extend to contributing in the estimates of the project, the quality, and timeliness of the deliverables and the project’s compliance to the organizational processes and standards.

Qualifications:
• 5-7 years of experience as both a hands-on.Net development experience.
• Application’s architecture (3-tier app, Microservices, SOA, Cashing, Azure, and Docker)
• Design patterns and practices (like SOLD, CQRS, TDD, and DDD)
• Web Services and REST
• Messaging systems like Event hubs, Azure Service Bus, and RabbitMQ. Abstraction layer software e.g. NServiceBus, and MassTransit
• SQL and NoSQL (MongoDB ,RethinkDB, Cassandra)
• Devops is optional
• Knowledge in the Hadoop ecosystem and knowledge of another programming language (Scala, and Python) is desired but not mandatory.
• Visual Studio.Net and source control systems like VSTS, TFS, Git.

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
• Builds large-scale data processing systems, is an expert in data warehousing solutions and should be able to work with the latest (NoSQL) database technologies.
• Implement/Optimize ETLs to: Capture, cleanse, and augment data from different sources.
• Design and implement a data hub/store to store all the cleansed and organized data.
• Continuous maintenance of data integrity and consistency of the data store, such as DWH.
• Implement and execute data archiving strategy.
• Provide a fast/secure way to access data hub to cater for other analytics purposes.

Qualifications:
• Knows how to capture, process, store and access data (ETL), aware of ETL tools such as Talend, Data stage, etc…
• 3+ years of similar experience.
• Familiar with DWH, Apache Hadoop, Apache Spark, NoSQL Databases, Machine Learning and Data Mining, Statistical and Quantitative Analysis, SQL, Data Visualization.
• Scripting languages and General purpose Programming Languages, of both traditional and big data.
• Data integration and cleansing.
• Ability to interpret client briefs and prescribe the most appropriate analytical approach to answer the business requirements.
• Experience with BI reporting tools, such as Looker, Qlik, IBM Cognos or Power BI is preferable.
• Problem solving.

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
• Selecting features, building and optimizing classifiers using machine learning techniques.
• Extending company’s data with third party sources of information when needed.
• Enhancing data collection procedures to include information that is relevant for building analytic systems.
• Processing, cleansing, and verifying the integrity of data used for analysis.
• Doing ad-hoc analysis and presenting results in a clear manner.
• Creating automated anomaly detection systems and constant tracking of its performance.

Qualifications:
• Excellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.
• Experience with common data science toolkits, such as R, Weka, NumPy, MatLab, etc.
• Excellence in at least one of these is highly desirable.
• Great communication skills.
• Experience with data visualisation tools, such as D3.js, GGplot, etc.
• Proficiency in using query languages such as SQL, Hive, Pig, etc.
• Experience with NoSQL databases, such as MongoDB, Cassandra, HBase.
• Good applied statistics skills, such as distributions, statistical testing, regression, etc.
• Good scripting and programming skills, such as Spark, Storm, etc.
• Experience with real-time processing tools/languages, such as Kafka, Spark streaming, etc.
• Data-oriented personality.

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
• Conduct an initial session with partner without supervision.
• Ensure the integration scenario with partner is clear to all parties.
• Ensure the testing scenarios are clear to technical SPOC before integration.
• All the above need to be detailed, documented, shared and uploaded on pipeline.
• Share latest material, integration kit, video, etc before integration.
• Coordinate with TAM to utilize day with ready merchants for staging or production testing sessions.
• Conduct full testing cycles in which all issues that can be tested are reported.
• Reply to merchants’ inquiries with accurate information via email or Skype.
• Available on Skype for inquiries and sessions.
• Report status weekly.
• Keep discussion and CRs documented, updated and enhanced with lessons learnt.
• Contribute to automation and enhancements tool and techniques.

Qualifications:
• Bachelor of Science or Engineering, preferably Computer Science.
• 5+ years of experience.
• Eye to details and quality.
• Good knowledge in C#, SQL, ASP.Net, MVC, Web APIs, WCF.
• Knowledge of APIs , Json & web services is a big plus.
• Knowledge of Java script is a big plus.
• Knowledge of Postman is a big plus.
• Good English (Written and Spoken).
• Self-organized.

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
• Responsible for testing all TPAY’s products and services.
• Supporting TPAY live merchants and operators in addition to platform monitoring to make sure the overall echo system is up and running with the highest availability and reliability measures.
• Responsible for problem troubleshooting, root cause analysis and hot fixing issues on production.
• Handle and monitor downtime and handle emergency alerts (on phone call support) either related to operators or merchants.
• Handle incoming complaints from customers, merchants or operators.
• Reviews requirements and design of the system to be implemented.
• Review test cases and test scripts.
• Identify test cases risk and priority.
• Complete test coverage and full test documentation for all code to be tested.
• Report issues through bug- tracking system.
• Communicates with the quality lead to discuss projects issues and schedule.
• Ability to understand new testing techniques, technologies, and tools.

Qualifications:
• Bachelor of science or engineering, preferably Computer Science.
• 3 – 6 years of relevant experience.
• Very good testing design knowledge. Understanding of OOP concepts and practices.
• Knowledge of the software development life cycle. Knowledge of API testing and web services is a big added value.
• Knowledge/hands on experience in test automation is a big plus. knowledge /hands on experience in performance testing is a big plus.
• Good knowledge in C# , SQL, ASP.Net , MVC , Web APIs , WCF. Familiarity with Unit Tests is a plus.

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
The ideal candidate will be responsible for supporting TPAY live merchants and operators in addition to platform monitoring to make sure the overall echo system is up & running with the highest availability and reliability measures.
The responsibilities will include problem troubleshooting, root cause analysis and hot fixing issues on production, handle & monitor downtime and handle emergency alerts (on phone call support) either related to operators or merchants.
Handle incoming complaints from customers, merchants or operators.

Qualifications:
• Bachelor of Science or Engineering, preferably Computer Science.
• 4+ years of relevant experience.
• Good knowledge in C#, SQL, ASP.Net, MVC, Web APIs, WCF
• Familiarity with Unit Tests is a plus.
• Excellent command of English.

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
• Managing a wide range of services across all MENA region operators and North Africa.
• Improving operational management systems, processes and best practices that guarantee organizational well-being.
• Managing day-to-day activities, analyzing statistics, reading and writing reports.
• Reviewing business plans against actual results and trying to determine reasons for any deviations.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Building and maintaining strong, long-lasting customer relationships
• Collaborate with sales team to identify and grow opportunities
• Ability to effectively communicate with all levels of the organization

Qualifications:
• Computer science/Computer Engineering graduates
• Minimum 3 years of experience
• High, efficient, professional complaint management skills with prompt actions
• Ability to effectively communicate with all levels of the organization
• Leadership and organizational skills needed

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Job Description:
• Develop high quality, decoupled, reusable, resilient components that fulfill abstract business requirements.
•Implement components to fulfill specific business use cases.
•Develop consumer applications using modern technology stacks.
•Act as a key player within an agile cross-functional software development team (UI/UX, BA, Dev, QA, DevOps).
•Promote architecture and design best practices.
•Lead and participate in knowledge sharing sessions.
•Deliver business requirements in a timely manner.
•Work with senior technical members of the company on setting technical strategy.

Qualifications:
•5+ years of software development experience.
•Strong knowledge in software architecture and design, expertise in micro-services architecture is preferred.
•Strong experience with the MEAN stack is a requirement.
•Solid understanding of unit testing is a requirement.
•Experience in deploying Docker based applications on the cloud (Azure) is a plus.
•Solid experience with relational database design and performance tuning.
•Experience in any NoSql database (Mongo, CouchDB , etc. ) is a plus.
•Have successfully adopted a CI/CD approach in the past.
•Strong communication and presentation skills.
•Self-driven individual with the desire to achieve.

 

Join Our Team:
Location 5th Settlement – New Cairo – Egypt.
Please send your updated CV to jobs@tpay.me with the vacancy title in the subject.

Our Team

Each member of our team is a specialist in his field

Sahar
Sahar Salama
CEO
Mohamed-Ghayaty---Director-of-Sales-and-Strategic-Partnerships
Ahmed Ghayaty
Director of Sales and Strategic Partnerships
EID
Mahmoud Eid
Head Of Finance
noha-thegem-person-240
Noha Amin
Business Development Director
yasmin-2
Yasmin Abdin
HR Manager

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